Frequently Asked Questions

Can I buy the sample items?

Items marked Sample are a preview of the Facebook collection. Contact us to confirm current pricing, sizes and availability. They are not enabled for website checkout.

What currency is used?

Prices on this website are in Sri Lankan rupees (LKR).

How do I choose my size?

Use our size guide and the product’s Size & fit tab. Ask the team for measurements if a chart is not yet available.

Which payment methods are available?

Website payment methods are still being configured. Contact Dress Hub for the available ordering and payment options.

What does delivery cost?

Delivery charges and timeframes have not yet been published. Ask the team for a quote for your address before ordering.

How do I track an order?

Use Order tracking for website orders. Contact the team for orders placed on Facebook.

Can I return or exchange an item?

Contact us with your order reference and the reason for your request. See our returns information for the current process.

Where is my wishlist saved?

Favourites are saved in this browser. Clearing browser storage removes them; they do not sync between devices.